Loan Types
RESOURCES
My AmeriHome Account
Select Your Loan Servicer To Access Your Account
AmeriHome partners with multiple Servicers to service our loans. The Servicers below will collect your mortgage payments and provide additional services related to managing your mortgage including customer service. In order to access your account details, find your Servicer from the list below and log into their site. If you have any questions, call the number on your monthly statement.
If you don’t know who your Servicer is, call 888.469.0810, and we would be happy to assist you.
Loan Servicer Faqs
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Q: How do I know who my Servicer is?
A: A welcome email and letter has been sent to you introducing you to your new Servicer. You can also call the phone number on your monthly statement which is affiliated with your Servicer. If you are unable to locate those items, call 888.469.0810 and we would be happy to assist you.
Q: What's the difference between a Mortgage Lender and a Servicer?
A: A Mortgage Lender provides a loan to a borrower to purchase or refinance a home. A Servicer provides services for the loan account such as answering customer service questions, collecting loan payments on the lender’s behalf, and providing additional services related to managing a customer’s loan. In this case, AmeriHome has partnered with various third-party Servicers to service their mortgages. AmeriHome Mortgage is still your lender and owns the servicing rights to your loan. AmeriHome can help you with your home lending solutions if you are interested in refinancing or purchasing a new home.
Q: How do I find my loan number?
A: You can find your loan number on your monthly statement which is sent to you once a month.
Q: I'm having trouble logging into my account / I don't know my username or password.
A: If you don’t know your username or password, go to your Servicer’s website, click on the Forgot Username or Forgot Password link and follow the prompts to retrieve your account.
Still can’t log in? Call the phone number on your monthly statement which is affiliated with your Servicer.
Q: How can I contact my Loan Servicer?
A: AmeriHome: 855.501.3035
Shellpoint: 800.365.7107
Specialized Loan Servicing: 800.365.7107
ServiceMac: 844.478.2622
Q: How do I find information on refinancing or purchasing a new home?
A: If you’re interested in refinancing or purchasing a new home, contact us at 888.469.0810 and our Home Loan Experts can review your mortgage options to fit your specific home financing needs.
You can also click here for a free instant rate quote!
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Is Your Mortgage In The
Best Shape Possible?
Explore Your Refinance Options.
Contact your Home Loan Expert to review the financing options available to you.
Is Your Mortgage In The
Best Shape Possible?
Explore Your Refinance Options.
Contact your Home Loan Expert to review the financing options available to you.